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- Master Franchisee’s Company Development
- Legal structure.
- Management team recruiting, job description and profiles.
- Direct advisory on key personnel.
- Infrastructure. Office. Deposit. Technology.
- Franchise Business Model and Expansion.
- Operations
- Service Training: car wash technical and commercial aspects of the operation and it is integrated in two phases:
» Induction: First approach to an ongoing PW operation in PW USA headquarters in Miami, USA. This stage is key to clearly understand what is like a PW operation and what does it require.
» Launching: Assistance in the region´s operation, helping in workers recruiting, storage building, equipment set up, and more technical and commercial general matters.
» Ongoing support: Operations Help desk / Consultation visits.
- Prospect POS selection and appraisal. Training and consultation.
- Troubleshooting.
- Benchmark (ratios analysis, general productivity).
- Equipment and Supplies. Provision of Karts (Washing and MiniKarts) and supplies.
- POS Auditing and support. Strategy and process.
- Locations
- Negotiation’s Framework.
- Support on large and/or complex transactions.
- National leverage on retail chains.
- Legal
- Development of legal documentation (models).
- General Support.
- Support on Competition and legal defense issues.
- Support on Brand and patent protection issues.
- Marketing Of Services
- Marketing advisory services:
» Product mix. General strategy. New Product testing and launching.
» Pricing, general strategy and problem solving.
» Marketing advisory services.
- Franchising Marketing
- Business case and market proposal.
- Marketing actions support:
» Promotion material.
» Sales strategy.
» Prospect Database management
» Franchise fairs. Strategy and direct support.
» Company´s website - PR strategy.
- HR
- Recruiting best practices.
- Labor contract models.
- Turnover management.
- Sourcing
- Assistance in the development of local providers.
- Logistics and Distribution to franchisees assistance.
- Administration
- Accounting and administration definitions.
- ERP selection and settings.
- Audit and legal issues.
- Technology
- Intranet processing and reporting.
- PDA data collection.
- International Network
- International networking synergy.
- International promotion trough fairs, expos and media.
- Retail chains synergy.
- Prospect source.
- Ongoing R&D
- Equipment and material development.
- Process and service improvements.
- Marketing development. POS material, media, PR, etc.
- New product/service development.
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| Individual Franchisees support |
- Individual Franchisee's Company Development
- Business Model: Income and Expenses Composition.
- Legal structure and General Support of Legal Documentation.
- Administration
- Reporting Structure Templates.
- Income Statement (Profit & Loss Analysis).
- Tax advisory. Benchmarks and examples.
- POS Auditing and Support.
- Operations
- Location Provided within Requested Region.
- Storage Deposit: construction, layout and utilities.
- Provision of supplies, materials and equipment.
- Technology.
- » PDA: data collection.
» Intranet: Information management; Online community tools.
- Service Training.
» Induction: A comprehensive training course covering the commercial and technical aspects of operating an individual franchise.
» Launching: Assistance in the operation launching: On-site support during first two weeks of franchise opening.
- Ongoing support.
» Operations Help desk
» Consultation visits
» Troubleshooting.
» Benchmark (ratios analysis, general productivity).
- Marketing
- Marketing advisory services:
» New Product testing and launching.
» Product POS MIX.
» Pricing Structure and Promotions.
- Quality Assurance Programs, Mystery Shoppers, Surveys, etc.
- Global efforts: Public Relations; Advertising; International Website.
- Human Resources
- Washers Staff Recruiting.
- Labor contract models.
- Turnover management of Washers.
- Initial group training.
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